Operation City Quest is a great team building activity, perfect for a group game downtown

frequently asked questions

Get your questions answered about Operation City Quest scavenger hunts! We offer interactive photo scavenger hunts done in the downtown area of your city using our scavenger hunt app. Collect points using the app to receive a score and hopefully make it to the top of the leaderboard!

What is the objective of Operation City Quest?

The goal of the scavenger hunt is to find all the items, earn your way to the top of the leaderboard, and more importantly, to have fun with family and friends!

What day does Operation City Quest take place?

Operation City Quest is not on a specific day, you can play anytime you'd like when we are open. We are open Wednesday-Sunday from 11am to 5pm. Our remote hosts are available during those hours in case you need help!

Will we have a guide or Host?

Our games are all played using an app on your smartphone. We are not physically there with you during the game, however a host will be communicating with you during the game using a chat feature on the app!

How long does Operation City Quest take?

It depends on how fast you can find the scavenger hunt items. Most teams allot about 2 hours to find as many items as they can. If you cannot find all the items in the time you have available, you can finish finding the items later that day! You can go at your own pace!

Can I bring the kids?

Yes, Operation City Quest is a family friendly game and it makes a great family outing! Children 12 and under are free.

I have a question about a Group Package (10 or more players)

No problem, please email us at events@operationcityquest.com for more information about our group packages and rates.

Is this indoors or outdoors?

Operation City Quest is all outdoors in public spaces. You'll be on sidewalks, in parks, etc. You will not be entering into any buildings during the scavenger hunt.

Do we pay for tickets per person or per smartphone?

Just like other walking tours and attractions, our scavenger hunts are priced per person.

Do I have to pay for my child to come with me?

Kids 12 and under are free with a paying adult!

Where do we park?

We do not have designated areas for parking, you should locate a public parking area downtown near your starting location.

Can we carry alcohol while participating in Operation City Quest?

You would have to check out the laws in your city to know that for sure, but if it is allowed in your city, we don't mind either!

Can I put the app on more than 1 phone?

Yes, you can put the app on as many phones as you'd like.

Does the app require data?

Yes, you will need data to play because you will be uploading photos throughout the game. WiFi connection is not always available or reliable.

What is your refund policy?

We pride ourselves on the unique scavenger hunts that we build and want our guests to have a fun experience. If you have completed a scavenger hunt and were not happy with it, please contact us and we will do our best to work with you to provide either a refund or a credit to play another one of our games you may be interested in instead. We do not provide refunds for circumstances beyond our control, such as inclement weather, invalid coupon code use, road closures or other issues beyond our control. If you are no longer able to use your ticket at your originally planned time, we would be happy to reschedule your game at no charge. You can reschedule for any day, any city, and even any of our 5 games we offer (Crazy Dash, Wacky Walks, 3Quest Challenge, Operation City Quest, and Zombie Scavengers). We cannot provide refunds for tickets purchased through third-parties such as Groupon, TripAdvisor, or Expedia. If you purchased through a third party and would like a refund, please contact your retailer directly.

What is the difference between the different versions?

Each specialty version (Bachelorette, Birthday, Team Building, Date, etc) comes with all of the challenges included in the Original version, as well as 6 additional challenges with the specialty theme. For example, the Birthday version will give you 6 additional challenges that will help celebrate the birthday person!

Is the scavenger hunt wheelchair accessible?

Yes, it is wheelchair accessible. Our game is an open scavenger hunt, where you can explore the city on your own terms. There is no specific route that you have to stick to, therefore you don’t have to go anywhere that is not wheelchair accessible, nor is there anything we’d ask you to find that could not be accessible in a wheelchair.